Haley Magaña

ClarkDietrich Building Systems

Account Executive – June, 2016 - Present

Accomplishments

• Grew a target account by over 100% within the first year
• Consistently outperform peers by 50% on order placement

Responsibilities

• Maintain relationships with over 40 separate clients
• Coordinate entire order process from the point of purchase to shipment
• Gain new business and also maintain existing accounts within the company
• Streamline order process by making the customer experience fast, efficient, and simple
• Work closely with direct supervisor as well as outside sales representatives

White Glove Payroll

Social Media/Web Content Handler – November, 2017 - Present

Responsibilities

• Create assets such as post cards and advertisements for various campaigns
• Manage content on social media outlets including website, Instagram, and Facebook
• Drive brand awareness, traffic, and engage users online

SDS Logistics

Marketing Intern – January, 2016 - May, 2016

Responsibilities

• Communicate quickly and efficiently with both customers and carriers on a daily basis via phone and online correspondence
• Assign drivers to routes and complete corresponding paperwork
• Find potential new customers for the company

Home Depot

Head Cashier – October, 2014 - January, 2016

Responsibilities

• Open and close the front end of store (entrusted key holder)
• Supervise group of 30+ cashiers to efficiently and properly carry out tasks and provide quality customer service
• Complete and file paper work
• Conduct performance reports

Cashier – December, 2011 - October, 2014

Responsibilities

• Provide excellent customer service by quickly and efficiently helping customers
• Account for all transactions to ensure the drawer balances at the end of shift

Akron Children’s Hospital – Boardman, Ohio

Volunteer – June, 2017 - February, 2018

Responsibilities

• Initial point of contact for hospital guests
• Help visitors to sign in and direct them to their desired destination
• Accept gifts and deliveries for patients as well as donations for the hospital

• macOS
• Windows
• Microsoft Excel
• Microsoft Word
• Microsoft Outlook
• Microsoft PowerPoint
• Cisco Jabber
• Cisco WebEx

Youngstown State University

Bachelor of Science in Business Administration – August, 2016

Major

Marketing Management

Relevant Coursework

• Marketing Communications
• Marketing Concepts Practice
• Marketing Research and Analytics
• Marketing Management
• Public Relations
• Professional Selling
• Fundamentals of Management
• Leadership in Business and Society
• Managerial Accounting Lab (Excel Course)